Major Account Manager
Company: Oak Street Health
Posted on: June 12, 2021
Company: Oak Street Health
Title: Regional Partnership Manager
Oak Street Health is a rapidly growing, innovative company of
community-based healthcare centers delivering higher quality health
and wellness care that improves outcomes, manages medical costs and
provides an unmatched experience for adults on Medicare in
medically underserved communities. By providing holistic,
comprehensive and integrated care right in our patients'
communities, we can help keep them healthy and reinvest cost
savings in further care for those same communities and others.
Since 2013, Oak Street Health has brought its singular approach to
tens of thousands of people across the nation. With an ambitious
growth trajectory, Oak Street Health is attracting and cultivating
team members who embody Oak Street values and are passionate about
our mission to rebuild healthcare as it should be.
For more information, visit www.oakstreethealth.com.
- Achieve monthly Managed Care Growth targets by identifying and
developing assigned region with qualified and engaged agents, while
supporting the success of their activity.
Train engaged and developing agents on the OSH value
proposition; Agents should be proficient at differentiating
value-based care versus traditional primary care models.
Engage in educational interventions with agents to support
collaborative agent relationships that can engage with grassroots
and center related activities with OSH staff.
Identify appropriate agents who are aligned with our mission,
knowledgeable and culturally competent with our patient
demographics and neighborhoods to engage in local grassroots and
marketing lead generation opportunities in cooperation with the
carrier partners and OSH.
Quickly identify the Medicare Advantage sales leaders for each
carrier in the counties OSH centers serve, including those agents
most actively selling during the Special Enrollment Period/Lock-In
Collaborate with regional internal growth partners in
accomplishing growth targets by networking and coordinating events
with Insurance Agents (IAs), General Agencies, Field Marketing
Organization and local carrier leadership.
Communicate, network, and negotiate with local insurance plan
leaders on collaborative activities that mutually benefit the
growth of both OSH, the carrier and the agent. Also, a key tactic
is building local sales management relationships to where they
agree to develop and support lead generation in our 5 mile radii of
Establish and nurture relationships with key health insurance
brokers, health plans and community influencers who have
relationships with individuals on Medicare.
Be a leader of our regional outreach teams in other capacities
as needed, for example, training, CRM optimization, and special
Train Patient Relations Managers (PRMs) and Outreach Team
members on how to compliantly engage, plan and collaborate with
culturally competent, knowledgeable IA's to foster mutual growth in
the catchment areas of OSH centers.
- Other duties as assigned
What are we looking for?
5+ years of sales and account management experience required
Previous broker management experience preferred, but not
Bachelor degree required
Ability to travel >50% at various times of the year; ability
to also engage in regular evening events and activities
Knowledge of and related experience with Medicare & Medicaid
Major account management experience preferred
A problem-solving orientation and a flexible and positive
Unique ability to neutralize, adapt and overcome external
relationship issues for positive outcomes
Outstanding networking and relationship management skills
Strong communication and public speaking skills
Proven history of developing partners and/or relationships
leading to business growth
Experienced in operating independently, managing regional travel
and multiple priorities
Incredible level of organization and reliability in a matrix
Microsoft Office (Excel) and CRM (Salesforce) familiarity
Experience working on a multidisciplinary team preferred
Local managed care knowledge and relationships preferred, but
Bilingual Spanish preferred, but not required
MBA preferred, but not required
US work authorization
- Someone who embodies being "Oaky".
What does being "Oaky" look like?
Radiating positive energy
Assuming good intentions
Creating an unmatched patient experience
Driving clinical excellence
Taking ownership and delivering results
- Being scrappy
Why Oak Street?
Oak Street Health offers our coworkers the opportunity to be at
the forefront of a revolution in healthcare, as well as:
Oak Street Health is an equal opportunity employer. We embrace
diversity and encourage all interested readers to apply to
Keywords: Oak Street Health, Detroit , Major Account Manager, Other , Detroit, Michigan
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