Posted on: July 22, 2021
Get to Know
Mobile (LTM) can promise you an
environment that not only encourages your best, but also rewards it
with plenty of room to
grow. We are a top third-party
retailer for Xfinity,
the largest cable and services provider in the United States. LTM
is headquartered in Coral Gables, Florida
At LTM, our success is powered
by people and technology. Our culture is what makes LTM
a fun and rewarding place to work. We
encourage our employees to act like entrepreneurs. We champion
diversity and we are always seeking new ways
to amaze our
customers. Success is celebrated,
and integrity is
the core of who we are at LTM.
XFINITY Stores are an interactive and fun
product theater that treat shoppers to an immersive connected
experience with Comcast’s products and services. At XFINITY
Stores, we want our customers to learn by experiencing our products
first hand, all while receiving a world class service and sales
Manager is responsible for delivering a best in class experience
for customers and their store
ideal candidate is a passionate, high energy leader who cultivates
personal relationships with shoppers and provides guidance and
coaching to their teams on a daily basis. The Store Manager
inspires employees to achieve sales and customer experience goals,
establishes a friendly and inviting environment, and ensures every
customer has an awesome retail experience.
- Delivers a world class customer and employee
experience, achieving sales goals, and running an operationally
- Ensures a culture consistent with the
expectations of Comcast by selecting the best talent and inspiring
them daily with a focus on development, feedback/coaching, sales
and service excellence, training, and personal
- Communicates business initiatives, performance
standards, and process/policy know-how striving for high
performance and compliance.
Leverages the net
promoter system (NPS) to monitor customer
feedback, coach, and improve the in-store experience.
- In-store owner for merchandising, brand,
resets and all associated training compliance.
- Coaches and develops team members on how to
position all XFINITY products with customers.
- Efficiently runs in-store operations including
inventory, cycle counts, cash management and other applicable
processes and procedures.
- Responsible for appropriate staffing levels
and efficient scheduling.
- Leverages available tools to monitor
customer feedback, coach, and take action to improve the store
- Reviews and analyzes operational and financial
reports to improve operational performance and metrics.
- Builds collaborative relationships with
market, region and division stakeholders.
- Consistently exercises independent judgment
and discretion in matters of significance.
- 3 + years retail sales experience with an
established track record of exceeding and/or achieving sales and
- High School Diploma or equivalent
- A strong team leader with a work history that
demonstrates a passion for world class sales and service,
innovation, personal and team development. Demonstrates sales
excellence and competent leadership.
- Has an accountable work style, friendly
demeanor, and offers appreciation to others easily.
- Must be able to work nights and weekends,
holidays, and variable schedule(s) as necessary.
- Proficiency in all MS Office applications
- Regular, consistent and punctual attendance.
Other duties and responsibilities as assigned.
Comcast is an EEO/AA/Drug Free Workplace.
Disclaimer The above information has been designed to indicate the
general nature and level of work performed by employees in this
role. It is not designed to contain or be interpreted as a
comprehensive inventory of all duties, responsibilities and
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Equal Opportunity Employer /
T-ROC is committed to the full inclusion of
all qualified individuals. All qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex disability, age, sexual orientation, gender identity,
national origin, veteran status or genetic information. As
part of this commitment T-ROC will ensure that persons with
disabilities are provided reasonable accommodations. If reasonable
accommodation is needed, please email ADA@trocglobal.com describing the accommodation.
Notice of E-Verify
T-ROC participates in E-Verify. To learn
more use this link E-Verify
Keywords: T-ROC, Detroit , Store Manager, Other , Fraser, Michigan
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