Customer Service Coordinator
Company: GENERAL RV CENTER
Posted on: October 13, 2021
$14 - $16/hr
The success of
General RV Center is rooted in our exceptional team, which has been
growing since 1962. Our sustained growth has been fueled by our
family values and passion for
the RV lifestyle. Today, General RV Center stands as the Nation’s
Largest Family-Owned RV Dealer, with locations nationwide and a
global presence through our Internet Sales team.
in it for you? When you join our team, you become
part of the General RV family. It’s more than a job – it’s the
opportunity to build a career, make a difference, and be part of an
exciting industry. If you’re looking for a place to call home, we
want to hear from you!
- Create an
engaging and fun experience for customers upon taking delivery of
- Call customers
to confirm appointments and communicate important
customers by stepping them through the process of the RV
- Help answer
questions and resolve issues by leading customers to the
- Entry data,
such as appointment information/customer information/issues/notes
in different logs.
with all departments via emails, radio, phones and
amazing customer service throughout their whole
- Minimum of a
High School Diploma is required.
- Must be able
to communicate effectively, both verbal and written.
Customer Service experience is required, ideally within retail
oriented, interacting positively with clients and other team
- Ability to
work independently and in a team environment.
- Able to
effectively troubleshoot and address/resolve customer complaints
decision-making, adaptability and relationship development are all
keys to success in this positions.
organizational skills, attention to details and multitasking is
- Experience in
a fast-paced, high-stress environment.
Proficient with Microsoft Office, Excel and other basic computer
- Friendly – We treat our customers like family and
you are their host! If you love to host a party or have a
knack for putting people at ease this is your
- Outgoing – Do you love talking and getting to
know people? With professional communication skills and a
good hand shake you can help our customer get the most out of their
- Attitude - A positive and work-hard attitude will serve
you well. Our customers are picking up their new RV and you
get to share in their excitement!
- Passion - We are in the business of providing a
lifestyle to those that are passionate about RVing. You need to
share the passion for the products that we represent and be willing
to go the extra mile for our customers.
offers a comprehensive benefits package that includes medical,
dental, vision, life insurance options, paid vacations and a 401k
with company matching.
General RV was
founded when Abe Baidas converted a Detroit gas station into a
small RV sales and manufacturing facility in 1962. From those
humble roots, we’ve grown into the nation’s premier RV dealer.
We’ve helped millions of families experience the RV lifestyle. With
the support of our talented employees, General RV now operates
fourteen Supercenters in seven states in addition to an inspection
facility in Indiana. We are proud of our history and are now in the
third generation of family ownership. Since 2014, General RV Center
has been named by Crain's Detroit as one of Michigan's largest and
fastest growing privately held companies.
Keywords: GENERAL RV CENTER, Detroit , Customer Service Coordinator, Other , Wixom, Michigan
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