Location: Sterling Heights
Posted on: October 14, 2021
We Are Hiring:
Ascension, we respond to an ever-changing workplace by building a
community of associates that are flexible, creative and
innovative. We reward them with respect and
recognition. We seek balance in our work and in our lives and
encourage spirituality in the workplace. Every associate at
Ascension Health is unique and comes to us with different needs. We
strive to have the programs in place that meet those
seeking an Account Manager to join the team in Troy, MI!
Remote with 25% Travel
What You Will Do:
As the Account Manager, you'll serves as primary contact to
assigned clients with the goal of delivering a high level of
service, and a positive client and member experience. The Account
Manager is responsible for executing detailed, comprehensive, and
accurate group implementations, ongoing account servicing, and plan
changes. In addition, this individual is expected to process
reports, interpret data/analytics in a comprehensive manner and
clearly present detailed reporting to clients with an action plan
and recommendations that are aligned with ABS’ corporate
philosophies. The Account Manager must be able to tackle
challenging questions which require in-depth review, analysis,
evaluation and detailed preparation.
What You Will Need:
- Act as
liaison between the client and all departments within the
- Attend sales
meetings, renewal meetings, or plan review meetings as
- Answer any
questions regarding policy, procedures, payments made on behalf of
- Receive and
disburse plan changes or renewal selection by the client within the
identify issues impacting the client and develop strategies for
with internal departments to ensure all client deliverables are
implementation meetings, enrollment meetings, and process new group
information as needed
and facilitate communications with appropriate leaders within ABS
to help problem solve or support new service offerings.
and consistently utilize ABS best practices for client
implementations and on-going service.
- Establish a
link between ABS capabilities and the customer’s business strategy,
and identify opportunities to offer clients additional products and
services, based on the client's unique needs.
communicate client intentions and expectations to internal team
that supports effective delivery of service.
- Develop a
contact matrix and establish strong relationships with key decision
makers and project facilitators.
client relationships while responding to all client inquiries,
requests and concerns.
monthly and quarterly client and agent status calls, and touch
status calls with clients and other vendor partners (as
comprehend, and present medical/dental/vision plan renewals or
quarterly client reviews.
- Assist with
the development of promotional materials.
- High school diploma/GED with 2 years of experience, or
Associate's degree, or Bachelor's degree required.
- 3 years of experience preferred.
Additional Work Experience:
Why Join Our Team:
working knowledge of fully-insured, level-funded and ACA
strong analytical skills, out of the box thinking, with a
excellent written and verbal communication skills.
- Must be
proficient with Google G Suite products (Slides, Docs, Sheets,
Gmail and etc.)
- Must be able
to multitask, work under pressure, and balance competing
- Must be able
to work extended hours and/or travel if necessary.
work ethic and energy level.
- Solid time
or similar CRM proficiency
When you join Ascension, you join a team of
over 150,000 individuals across the country committed to a Mission
of serving others and providing compassionate, personalized care to
all. Our inclusive culture, continuing education programs, career
coaches and benefit offerings are just a few of the resources and
tools that team members can use to create a rewarding career path.
In fact, Ascension spent nearly $46 million in tuition assistance
alone to support associate growth and development. If you are
looking for a career where you can grow and make a difference in
your community, we invite you to join our team today.
Equal Employment Opportunity Employer:
Ascension is an equal opportunity
employer (EEO) and affords equal opportunity to all associates and
applicants without regard to race, color, religion, national
origin, gender identity, sexual orientation, age, physical or
mental disability, veteran status, genetic data, or other legally
For further information regarding your EEO rights, click on the
following link to the “EEO is the Law” poster:
EEO is the Law Poster Supplement
Please note that Ascension will make an offer of employment only to
individuals who have applied for a position using our official
application. Be on alert for possible fraudulent offers of
employment. Ascension will not solicit money or banking information
employer participates in the Electronic Employment Verification
Program. Please click the E-Verify link below for more
Keywords: Ascension, Detroit , Account Manager, Other , Sterling Heights, Michigan
Didn't find what you're looking for? Search again!