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Spa Attendant - Full Time (Detroit)

Company: MGM Resorts
Location: Detroit
Posted on: June 25, 2022

Job Description:

PRIMARY PURPOSE:As a Spa Attendant, you will set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW moments and memories they will carry with them far beyond their stay with us.PRINCIPAL DUTIES AND RESPONSIBILITIES: Consistently offer professional, friendly and engaging service in alignment with S.H.O.W. Service Basics and exceed guest expectations Follow all departmental and policies and procedures including safety and sanitation policies Maintain spa facilities and locker areas ensuring they are well stocked, and in tidy and sanitary condition at all times Assist guests in the booking of spa services via spa software, direct guests to their appointments and assist them with the use of sauna, steam, whirlpools, and other spa amenities. Promote and sell service treatments, enhancements, upgrades and retail products Perform other job-related duties as requestedKNOWLEDGE, SKILLS, AND ABILITIES: Able to effectively communicate in English, in both written and verbal forms Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts Maintain a professional, neat and well-groomed appearance adhering to company standardsMINIMUM REQUIREMENTS: No minimum requirementsPREFERRED: High School Diploma One (1) year of related experience Retail experienceLocation:Detroit, Michigan

Keywords: MGM Resorts, Detroit , Spa Attendant - Full Time (Detroit), Other , Detroit, Michigan

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