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Service Coordinator Supervisor

Company: Wolverine Power Systems
Location: Wixom
Posted on: June 25, 2022

Job Description:

Wolverine Power systems is looking to fill an opening immediately in Wixom, MI. The qualified Service Coordinator Supervisor will have a high school diploma or equivalent. 2+ years of supervisory experience, 2+ years of college and 5+ years in a Service Coordinator or customer service role is preferred. Not required.As a Service Coordinator Supervisor you will be tasked with providing oversight of the Service Coordinator dispatch team ensuring compliance with company procedures and expectations that result in a high-level customer service experience.Wolverine Power Systems is a fast growing family owned business that values its team members. We offer insurance benefits and paid vacation upon your first day joining our team. Our business locations include Zeeland, Wixom, Gaylord and Marquette, Michigan.

ERP software proficiency (Sage preferred)Strong commitment to customer serviceProficiency with Microsoft Word, Outlook and ExcelEssential DutiesObtain and maintain an understanding of all Wolverine Power Systems product and service offersPerform Service Coordinator and dispatch duties (as needed)Research and reply to customer disputes (customer service)Ensure timely scheduling and follow up of work based on job status and company procedures as a managerPhysical demands and work environmentSupervisor must be able to remain in the stationary position for extended periods of time and occasionally or frequently standing, walking and accessing files from cabinets or other tasksOperate a computer and other office productivity equipmentSupervisor position may involve extended work hoursWhile performing the duties of this job, the manager is regularly working in a typical interior office environmentWolverine Power Systems is Michigan's exclusive, statewide distributor of Generac-- Industrial Power generators.PI183242054

Keywords: Wolverine Power Systems, Detroit , Service Coordinator Supervisor, Other , Wixom, Michigan

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