Company: Nikon Metrology, Inc.
Posted on: August 8, 2022
Why Nikon Metrology?
Joining Nikon Metrology is joining a global company and becoming
part of the future, giving you the opportunity to enter into a
career where you can help to shape and define innovation.
Order Administrator Benefits:
--- Medical, Dental, Vision, Life Insurance, Long Term
--- Critical Illness Insurance, Accident Insurance, Legal
--- 401k, Company Matching
--- Pet Insurance, Educational Reimbursement
--- Paid Holidays, Vacation and Sick Time!
--- Employee Discounts, Auto Supplier Discounts (Ford, Buick,
Cadillac, GMC, & Chrysler)
--- $$Referral Bonus$$
--- Job based in Brighton
1. ORDER ADMINISTRATOR JOB PURPOSE:
This position will be responsible for accurate and efficient
processing of incoming customer purchase orders by entering,
coordinating, distributing and management of new and revised sales
orders using a time-sensitive approach.
2. KEY AREAS OF RESPONSIBILITY:
--- Interpret and understand purchase order directions, including
clarification and communication to the customer and internal
departments when necessary.
--- Communicate order exceptions and any other discrepancies to
appropriate departments and team leaders.
--- Input orders with accuracy and understand how it impacts other
departments and overall financial impact.
--- Complete appropriate paperwork and forms.
--- Understand customer requirements to ensure timely order
fulfillment, accurate invoicing and prompt payment
--- Navigate customer websites to find and download purchase
--- Knowledge of how returned items affect inventory and
--- Work with Sales Order Entry Manager or Billing Coordinator to
understand credit requirements.
--- Proper classification of Return Orders depending on customer
3. ANCILLARY RESPONSIBILITIES
Order Administrator Secondary Requirements
--- Adhere to and administer new customer credit documents, setup
--- Knowledge of state sales tax requirements as it relates to
sales order processing.
--- Understanding of inventory movement.
--- Backup the front office with answering phones and greeting
visitors as needed.
--- Assist customers with order acknowledgements, status and
Order Administrator General Office
--- Work and communicate as a team to complete shared workload
amongst order entry department
--- Accepts other duties as assigned
--- Ability to handle change with a positive attitude
--- Ability to multitask and re-prioritize work throughout the
--- Assist sales and service department with questions
--- Bachelor degree or 5+ year's business experience or equivalent
--- 2 years of two or more of the following areas: Shipping, Order
Entry, Invoicing, Order Fulfillment, Purchasing and Inventory
--- 2 years of Microsoft Word and Excel, or similar
--- 2 years of experience with working in Navision or other ERP
--- 2 years of general financial knowledge and/or background.
--- Strong attention to detail.
--- Resolves conflict in a positive manner.
--- Demonstrate superior customer service skills through verbal or
written communication in a professional manner.
--- Ability to interact with all levels of department
representatives both internally and externally
--- Must be able to work independently, problem solve and make
decisions based on department procedures.
--- Ability to read Spanish
A) Core competencies
--- Broad minded and well informed in order to act quickly and
Seek new knowledge:
--- Ability to be innovative and expand knowledge with
--- Generates and supports ideas to improve service to internal and
--- Possess diverse skills by thinking out of the box and
communicating effectively with others
--- Ability to exhibit effective verbal and written communication
--- Communicates in a positive and respectful manner with customers
and others within the organization.
--- Work with diligence and sincerity as a responsible
--- Welcome and value different talents, perspectives and diverse
WORKING ENVIRONMENT/PHYSICAL REQUIREMENTS
Must be able to sit for long periods of time
As an EEO/Affirmative Action Employer, all qualified applicants
will receive consideration for employment without regard to age,
race, color, religion, sex, sexual orientation, gender identity or
national origin or because he or she is an individual with a
disability or disabled veteran, Armed Forces service medal veteran,
recently separated veteran, or active duty wartime or campaign
badge veteran, or thereinafter referred collectively as "protected
Keywords: Nikon Metrology, Inc., Detroit , Order Administrator, Other , Brighton, Michigan
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