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Remote Customer Voice Product Liaison

Company: VirtualVocations
Location: Detroit
Posted on: August 8, 2022

Job Description:

A software company is seeking a Remote Customer Voice Product Liaison.

Core Responsibilities of this position include:
Creating and managing processes that connect us to the voice of our customers
Recommending customer facing features based on data and insights collected from customer input
Creating and managing customer advisory boards and other closed loop feedback opportunities
Position Requirements Include:

5 + years experience
Excellent communication, presentation and organization skills
Experience in CX, Process Improvement, Customer Relations, PM, Operations or Marketing
Skilled in VOC improvement concepts and principles
Track record of collaboration and partnership with cross functional teams
Experience leading, facilitating journey mapping and VOC sessions

Keywords: VirtualVocations, Detroit , Remote Customer Voice Product Liaison, Other , Detroit, Michigan

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