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CSR - Brighton

Company: Corrigan Oil Co
Location: Brighton
Posted on: March 20, 2023

Job Description:

Customer Service Representative Corrigan Oil - Who We Are:Corrigan Oil is an equal employment opportunity employer with a dedication to customer satisfaction and quality that is second to none. - Corrigan Oil is a family-owned business offering long-term career opportunities and a culture where you will be treated with respect and proud to work within. - Corrigan Oil has expanded into a family of companies including: Corrigan Oil, Construction, 24-hour Towing, Lubricants, Transportation, Propane, Mechanical Contractors, Environmental Solutions, Technical Environmental Services and Blue Water Industrial Products.Corrigan Oil understands the importance of preserving our environment and giving back to the communities. At Corrigan, we are proud supporters of our communities and encourage our employees to be active leaders, mentors, and volunteers. - Why Join the Corrigan Team:Corrigan is a large company that operates with a small feel. - Our culture is best described as hard working and ambitious. - We are constantly looking for opportunities to say "yes we can" with a goal of total customer satisfaction while providing our products and services safely. - Corrigan is a fast moving, quickly growing company that empowers our employees to be the best they can be with room for advancement throughout all branches of the organization. - - -Benefits:Corrigan Oil offers a comprehensive benefits package to help you stay well, protect yourself and your family, and plan for a secure future. Benefits include:

Medical, Dental & Vision Insurance - eligible 1st of month after employment begins Life Insurance. - Short-Term Disability coverageVacation & Personal Time401(k) - Company matches 50% up to 5% employee income -Job Overview:The primary function of a CSR is to communicate with the customers, take orders and bill out invoices. - When taking orders, you will need to be educated across our wide range of products. This is a full-time, non-exempt position reporting to the CSR Manager. - Essential Job Functions:
Service customers via emails, over the phone, or face to face Take orders from customersHandle Customer billing and cash depositsAssist in separating mailPossibly prepare deposits on weekendsAble to answer main switchboard, assisting the receptionist if neededProcess driver tickets and invoicingListen to the customer queries patiently and solve it Respond to the problems of the customer promptlyMaintain records of interactions with the customers in an orderly manner Must be articulate and a confident communicatorExtremely efficient and accurate with data entry, Proficient in MS applicationsMust demonstrate patience when communicating with customersKnowledge of customer services ethics, principles and procedures Proficiency in administrative and documentation procedures Versatile and willing to adapt to a situation with a customerCoordinate with the internal department and/or supervisor to find solutions and resolve matters Maintain a follow up on the customer, to ensure they are satisfied with our company -Qualifications / Experience / Education:
  • High School Diploma or equivalent and 2+ years of related experience - preferredStrong computer skills including but not limited to Microsoft Word and ExcelAble to pass 7-year background check #INDAOJPowered by JazzHR

Keywords: Corrigan Oil Co, Detroit , CSR - Brighton, Other , Brighton, Michigan

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