Operations Supervisor

• Executes all daily operations activities in order to support asset deployment, asset collection
• Handles scooter charging activities and safety inspections
• Redeploys scooters from low to high utilization areas per direction of Operations leadership
• Responsible for providing leadership to the shift conducting asset deployment and collection
• Holds shift accountable for deployment, rebalance, and pick up targets
• Triages operational issues and assists team and management with resolution
• Assists with new hire training and development
• Support leadership in addressing any city complaints from acknowledgement to completion
• Assists Scooter Technicians in some basic repairs as needed
• Enforce work rules and procedures defined by leadership
• Delegating tasks to optimize available resources for completion of work
• Act as primary point of contact for leadership and escalate challenges promptly
• Must have availability to work some nights and weekends
• Other duties as assigned
  
  What You'll Bring:
  
  • Must be 21 years or older with a Valid Driver's License & comfortable driving a van
  • 1+ years experience with urban mobility operations
  • Prior experience delegating tasks and leading peers in completion of work tasks
  • App savvy and handy with a cell phone
  • Must be able to lift a 65+ pound scooter 50+ times per shift without assistance
  • Must be able to follow written and verbal instructions
  • Experience interpreting and adhering to Standard Operating Procedures
  • Respond to management direction, and proactively communicate with your team
    Preferred:
    
  • Interested in learning more about the future of urban mobility and design
  • Retail or customer service experience
  • Warehouse experience
    
    Why you'd want to join us: (Perks)
    
    • Competitive benefits with company subsidized medical, dental, vision & disability insurance, paid holidays, and a 401k plan
    • On the job training with a leadership team that is committed to growth and development of all employees
    • A team of awesome, like-minded, driven people that support each other, and mentors across the top echelons of the industry
    • The chance to have your voice heard and help shape Superpedestrian's future
    • A commitment to an actively anti-racist environment
    • The chance to have your voice heard and help shape Superpedestrian's future
    • Interested in learning more about the future of urban mobility and design
      
      If you are ready to make a sustainable impact in your community, work with a mission driven team and are excited about joining a growing and innovative company, apply now!
      
      Superpedestrian actively encourages applicants of all backgrounds. If you think you meet most of the requirements, but not every single point on the job description, please apply! We'd love to have a chat and see if you'd be a great addition to our team.

Didn't find what you're looking for? Search again!

• Let Detroit recruiters find you. Post your resume for free!
• Get Detroit Other jobs via email.


• View more Detroit Other jobs