Automotive Service Advisor
Company: Hireology
Location: Detroit
Posted on: May 27, 2023
Job Description:
Ray Laethem Buick GMC is seeking a Full-Time Service Advisor!
Company Overview
- Automotive dealership presence in the Motor City for over 40
years and growing
- Community focused and committed to excellence Our employees
live and work daily by our core values, which are the heart and
soul of our company:
- Customer Service Above All Else
- Pride In What We Do
- Driven To Be The Best Our Passion:Make Every Experience Their
Best Position Overview
- Our service advisors offer world-class customer service while
acting as a liaison between our respected customers and our skilled
and licensed technician team
- No prior service advisor experience necessary! Focused sessions
with a Certified Trainer will be conducted periodically to help you
succeed Responsibilities
- Welcomecustomers in a timely, friendly manner and
obtainnecessary vehicle information
- Advise customers on necessary services, recalls, routine
maintenance and other repairs needed
- Review service contract options and vehicle protectionplans
based on customer needs
- Preparerepair orders showing time, cost, and labor
estimates
- Compose detailed descriptions of customer concerns on repair
orders to familiarize technicians on work to perform
- Explain all diagnoses, work performed, andany repair order
charges to the customer
- Help identify mechanical problems by carefully listening to
customer concerns, doing visual inspections,and if needed,
conducting road tests
- Answer incoming service calls, schedule service appointments,
and always maintain excellent communication
- Follow our most important Core Value of Customer Service Above
All Else to maintain manufacturerCSI scoring above industry
average
- CompetitivePay Plans
- Medical, Dental, Vision, Disability, Life Insurance, and 401k
(with company match!) benefit package options available
- Quarterly and annual award opportunities based on demonstration
of our Core Values
- Competitive Pay Plans Requirements
- Valid driver's license
- Ability to multitask
- Physically able to sit, stand and walk for varying lengths of
time
- Friendly, outgoing personality Ray Laethem Motor Villagemay
order a consumer report and/or an investigative consumer report
that may include information as to your character, general
reputation, personal characteristics, mode of living, work habits,
performance, and experiences, along with reasons for termination of
past employment, in compliance with applicable law and as directed
by company policy and consistent with the job described, The
Company may request information from public and private sources
about, but not limited to your: workers' compensation injuries,
driving record, court record, education, credentials, credit,
references, and drug testing to detect the use of illegal drugs
prior to and during employment. Apply for Automotive Service
Advisor First name (required) Last name (required) Email address
(required) Phone number (required) I would like to receive updates
about my application via SMS Address (optional) City (optional)
State/Province Were you referred by anyone? Yes No Please add your
resume (optional) 10MB limit; .pdf, .doc, and .docx file types are
accepted. ATTACH FILE Please add your cover letter (optional) 10MB
limit; .pdf, .doc, and .docx file types are accepted. What is your
earliest available start date? Work History City (required) State
Job title held (required) End date Current Name of immediate
supervisor (optional) We will not contact this person without your
permission. Supervisor's title (optional) Did you manage others in
this role? (optional) If yes, please explain (optional) What did
you like most about the position? (optional) What did you like
least about this position and why did you leave (or plan to leave)?
(optional) Education Highest level of education completed Military
Experience Did you serve in any branch of the US Armed Services?
(optional) Yes No Other Information Why do you think this position
is a good fit for you? Please list any other education and training
relevant to the position you are applying for. Do you currently
have relatives employed by Ray Laethem Motor Village? If yes,
please state name and relationship. If you are under the age of 18,
can you furnish a work permit? Yes or no. Do you have your own or
are you named on a household automobile insurance policy? Yes or no
Our Core Values (Please make sure that your values correspond with
ours) : 1. Customer Service Above All Else: We identify what is
important to the customer, We listen carefully and understand
before solving, We put ourselves in the customer's shoes, We strive
for convenience and Above and Beyond is our standard. (optional) 2.
Pride in What We Do: Pride in our team, customer, and reputation,
We do it right the first time, We leave it better than we found it.
(optional) 3. Driven to be the best: We go further when we row
together, constantly improving ourselves and those around us, if we
aren't getting better we are falling behind, and good enough is
gone. (optional) Do you possess a valid driver's license with no
restrictions? Are you willing to submit to a background check and
drug test prior to employment? Do you have a legal right to work
for any employer in the United States? Select Signature and
VerificationI certify that answers given herein are true, accurate,
and complete to the best of my knowledge. I authorize investigation
into all statements I have made on this Form as may be necessary
for reaching an employment decision. In the event I am employed, I
understand that any false or misleading information I knowingly
provided herein or in subsequent interviews may result in discharge
and/or legal action. I understand that this Career History Form is
not the sole basis from which a hiring decision has been made, and
understand that this Form will be used in conjunction with a series
of interviews and assessments to determine my suitability for the
role to which I am applying. undefined (required) Date: 5/9/2023
Please contact us if you would like to better understand our data
collection and usage policies.
Keywords: Hireology, Detroit , Automotive Service Advisor, Other , Detroit, Michigan
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