IT Store Systems Engineer (REMOTE)
Company: Foot Locker, Foot Locker
Location: Detroit
Posted on: May 27, 2023
Job Description:
Overview 100% REMOTE - Must be based in the US Foot Locker's
Store Systems Services team is driving digital transformation in
our retail store environments. - The Store Systems Engineer will
join an energized technology team focused on driving innovation and
operational excellence, while providing modern customer and
employee experiences for our retail stores. - As an Engineer, you
will be responsible for building and supporting IT systems that
promote our retail environment - these include Point of Sale,
Mobile Checkout, Digital Signage, or other customer-facing
technology. - This role requires you have a strong understanding of
infrastructure, cloud, and systems engineering. - The ideal
candidate will be a highly motivated and organized individual with
excellent communication and interpersonal skills. You must have
proficient problem-solving and analytical capabilities, a technical
acumen to support a fast paced and demanding environment, and a
tenacity for creating world-class customer and employee
experiences. - Responsibilities
- Lead and implement gold standard administration, engineering,
and product strategies for Foot Locker's Store Technology
Engineering portfolio. -
- Build and support system management of technical environments
and retail hardware systems. - - -
- Provide mentorship and communication to the team - work to
empower service teams to provide an elite standard of support for
our end user community. -
- Monitor technology servers and system performance - while
providing exceptional customer service and timely response for
support. -
- Enhance deployment capabilities and look for opportunities to
improve technology processes. -
- Exhibit excellent problem-solving ability by clearly defining
problems, analyzing data, establishing facts, and drawing valid
conclusions. -
- Must have ability to troubleshoot operating systems and
software issues by using documentation and support resources. -
Coordinate with other team members to solve problems, support, and
coordinate the implementation of new technologies. -
- Stay current with knowledge in the retail technology field by
proactively learning new technology areas and researching or
identifying industry trends. -
- Work with security engineers to translate the required actions
and task for operating systems security, systems administration and
prepare required information for system audits. -
- Manage workload for Engineering team by leveraging intake,
implementation, routine, and incident work. -
- Manage enterprise Mobile Device Management (MDM) platform by
installing, deploying, updating, and monitoring app usage on the
company deployed mobile devices. -
- Availability for the support of applications and systems
outside of a normal workday (as needed) - Qualifications SKILLS AND
KNOWLEDGE: -
- Must have excellent communication and interpersonal skills,
ability to mentor and guide colleagues. -
- Strong understanding of Point-of-Sale system architecture and
engineering. -
- Working knowledge in the following areas: VBscript, PowerShell,
Shell/Bash/Korn Scripting, C#, SQL, Webservices, XML, SW Packaging,
Networking, Server Mgmt. -
- Understanding of Windows Server OS, Active Directory, TCP/IP,
etc. -
- Understanding of Red Hat Linux and Red Hat Satellite. - -
- Understanding of virtualization technology including VMWare
vSphere and ESXI. -
- Strong operating system and utility software troubleshooting;
able to use vendor documentations, on-line resources, and support
organizations etc. -
- Fluid understanding of database structure (access, SQL, Oracle)
and ability to write, optimize and troubleshoot SQL queries. -
- Firm understanding of MDM solutions such as SOTI, Intune and
other mobile applications as well as knowledge of mobile device
hardware and software including IOS and Android platforms. -
MINIMUM QUALIFICATIONS: -
- Must have 2 - 5 years of work experience in a Linux/Windows
environment. -
- Work experience in systems administration. -
- Experience with hardware, peripherals, and their staging. -
DESIRED CHARACTERISTICS: -
- A Bachelor's degree in Computer Science or a closely related
field, or 2 - 4 years of full-time experience supporting
applications in an information systems environment. -
- Working knowledge of IT security concepts--- -
- Working knowledge of IT networking concepts -
- Working knowledge of ITIL processes. -
- Vendor management experience - #LI-REMOTE #LI-RD1
Keywords: Foot Locker, Foot Locker, Detroit , IT Store Systems Engineer (REMOTE), Other , Detroit, Michigan
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