IT Store Systems Engineer (REMOTE)

Company: Foot Locker, Foot Locker
Location: Detroit
Posted on: May 27, 2023

Job Description:

Overview 100% REMOTE - Must be based in the US Foot Locker's Store Systems Services team is driving digital transformation in our retail store environments. - The Store Systems Engineer will join an energized technology team focused on driving innovation and operational excellence, while providing modern customer and employee experiences for our retail stores. - As an Engineer, you will be responsible for building and supporting IT systems that promote our retail environment - these include Point of Sale, Mobile Checkout, Digital Signage, or other customer-facing technology. - This role requires you have a strong understanding of infrastructure, cloud, and systems engineering. - The ideal candidate will be a highly motivated and organized individual with excellent communication and interpersonal skills. You must have proficient problem-solving and analytical capabilities, a technical acumen to support a fast paced and demanding environment, and a tenacity for creating world-class customer and employee experiences. - Responsibilities

• Lead and implement gold standard administration, engineering, and product strategies for Foot Locker's Store Technology Engineering portfolio. -
• Build and support system management of technical environments and retail hardware systems. - - -
• Provide mentorship and communication to the team - work to empower service teams to provide an elite standard of support for our end user community. -
• Monitor technology servers and system performance - while providing exceptional customer service and timely response for support. -
  • Enhance deployment capabilities and look for opportunities to improve technology processes. -
  • Exhibit excellent problem-solving ability by clearly defining problems, analyzing data, establishing facts, and drawing valid conclusions. -
  • Must have ability to troubleshoot operating systems and software issues by using documentation and support resources. - Coordinate with other team members to solve problems, support, and coordinate the implementation of new technologies. -
  • Stay current with knowledge in the retail technology field by proactively learning new technology areas and researching or identifying industry trends. -
  • Work with security engineers to translate the required actions and task for operating systems security, systems administration and prepare required information for system audits. -
    • Manage workload for Engineering team by leveraging intake, implementation, routine, and incident work. -
    • Manage enterprise Mobile Device Management (MDM) platform by installing, deploying, updating, and monitoring app usage on the company deployed mobile devices. -
    • Availability for the support of applications and systems outside of a normal workday (as needed) - Qualifications SKILLS AND KNOWLEDGE: -
      • Must have excellent communication and interpersonal skills, ability to mentor and guide colleagues. -
        • Strong understanding of Point-of-Sale system architecture and engineering. -
        • Working knowledge in the following areas: VBscript, PowerShell, Shell/Bash/Korn Scripting, C#, SQL, Webservices, XML, SW Packaging, Networking, Server Mgmt. -
        • Understanding of Windows Server OS, Active Directory, TCP/IP, etc. -
        • Understanding of Red Hat Linux and Red Hat Satellite. - -
        • Understanding of virtualization technology including VMWare vSphere and ESXI. -
          • Strong operating system and utility software troubleshooting; able to use vendor documentations, on-line resources, and support organizations etc. -
          • Fluid understanding of database structure (access, SQL, Oracle) and ability to write, optimize and troubleshoot SQL queries. -
          • Firm understanding of MDM solutions such as SOTI, Intune and other mobile applications as well as knowledge of mobile device hardware and software including IOS and Android platforms. - MINIMUM QUALIFICATIONS: -
            • Must have 2 - 5 years of work experience in a Linux/Windows environment. -
            • Work experience in systems administration. -
            • Experience with hardware, peripherals, and their staging. - DESIRED CHARACTERISTICS: -
              • A Bachelor's degree in Computer Science or a closely related field, or 2 - 4 years of full-time experience supporting applications in an information systems environment. -
              • Working knowledge of IT security concepts--- -
              • Working knowledge of IT networking concepts -
              • Working knowledge of ITIL processes. -
              • Vendor management experience - #LI-REMOTE #LI-RD1

Keywords: Foot Locker, Foot Locker, Detroit , IT Store Systems Engineer (REMOTE), Other , Detroit, Michigan