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Customer Care Specialist

Company: Tidewell Hospice Inc
Location: Southgate
Posted on: May 28, 2023

Job Description:

** Customer Care Specialist****Job Category****:** Admissions **Requisition Number****:** CUSTO003450 Showing 1 location **Job Details****Description*** Responsible for successfully managing both inbound and outbound calls. Follows communication scripts, handles a variety of topics/questions, and acts as a liaison between our company and our customers. * Obtains information from a variety of sources to assist the public and internal colleagues with requests, questions, and information. * Manages and responds to time-sensitive requests for information by engaging multiple departments. * Assists patients, referral sources, and departmental inquires to resolve matters; replying by phone, electronically and/or in person. * Performs variety of administrative duties, as requested. **Qualifications****Skills****Behaviors****:** **Motivations****:** **Education****Experience****Licenses & Certifications**

Keywords: Tidewell Hospice Inc, Detroit , Customer Care Specialist, Other , Southgate, Michigan

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