Customer Care Specialist
Company: Tidewell Hospice Inc
Location: Southgate
Posted on: May 28, 2023
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Job Description:
** Customer Care Specialist****Job Category****:** Admissions
**Requisition Number****:** CUSTO003450 Showing 1 location **Job
Details****Description*** Responsible for successfully managing
both inbound and outbound calls. Follows communication scripts,
handles a variety of topics/questions, and acts as a liaison
between our company and our customers. * Obtains information from a
variety of sources to assist the public and internal colleagues
with requests, questions, and information. * Manages and responds
to time-sensitive requests for information by engaging multiple
departments. * Assists patients, referral sources, and departmental
inquires to resolve matters; replying by phone, electronically
and/or in person. * Performs variety of administrative duties, as
requested. **Qualifications****Skills****Behaviors****:**
**Motivations****:** **Education****Experience****Licenses &
Certifications**
Keywords: Tidewell Hospice Inc, Detroit , Customer Care Specialist, Other , Southgate, Michigan
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