Company Vehicle Communication Coordinator

Company: TEC Group
Location: Auburn Hills
Posted on: November 20, 2023

Job Description:

**HYBRID ROLE. ON-SITE 1-2 DAYS EACH MONTH OR AS NEEDED. INITIAL TRAINING WILL TAKE PLACE ON-SITE.**
Description:
The Company Vehicle Communication Coordinator will assist with the development and the implementation of program policies and procedures for all Company Vehicle participants (Active, Retirees and UAW).
Responsibilities include but not limited to:

• Assist with writing and publishing program policy communications, bulletins, and announcements for all Company Vehicle participants.
• Ensure that program websites (Active, Retiree and UAW and the online ordering system) and mobile app(s) always remain updated.
• Communicate with Company Vehicle Operations call center staff to ensure awareness and training on new policies, procedures and program updates.
• Assist with creating and maintaining a calendar of program elements with scheduled renewals or reviews (ie. insurance cards, automated emails etc.) to ensure all renewals are processed and communicated in a timely manner and program communications remain current and accurate.
• Assist with the development, documentation and implementation of program policies and procedures for all Company Vehicle participants.
• Assist with identifying and implementing program enhancements and customer experience improvements. Requirements:
  • Bachelor's of Science degree.
  • 1+ years of relevant experience in business related communications or journalism.
  • Strong interpersonal and communication skills
  • Strong business writing skills
  • Organized and detail oriented
  • Ability to work in a fast-paced environment
  • Excellent customer service skills
  • Experience with websites/digital communication, mobile apps and call center operations a plus # 23-03845

Keywords: TEC Group, Detroit , Company Vehicle Communication Coordinator, Other , Auburn Hills, Michigan