Shared Services Specialist

Company: Wolverine Power Systems
Location: Wixom
Posted on: March 13, 2025

Job Description:

Description:Maintain and update our Monitoring Contract (RMC) records. Create, submit, and follow-up on new or updated Monitoring Contracts for customers. Assist Service Team with new equipment activation process. Assist customers with monitoring account changes. Provide backup to Periodic Maintenance (PM) Team.
Requirements:Essential Duties

• Maintain Monitoring Contract (RMC) customer database.
• Submit new or updated RMC Agreements to customers.
• Communicate the value of monitoring agreements to customers.
• Collect prepayment from customers for approved services.
• Provide backup to the Periodic Maintenance (PM) Team.
• A commitment to the Company's core values of honesty, integrity, hard work, and a positive attitude.
• 1+ years of experience in customer service or sales is preferredMust have
  • A high school diploma or equivalent
  • Strong attention to detail
  • Excellent verbal and written communication skills
  • Proficiency with Microsoft Word, Excel, and Outlook
  • ERP software proficiency, Sage is preferred
    
    
    
    
    
    
    PI6625bbd522c3-37248-37047638

Keywords: Wolverine Power Systems, Detroit , Shared Services Specialist, Other , Wixom, Michigan