Shared Services Specialist

Company: Wolverine Power Systems
Location: Wixom
Posted on: March 13, 2025

Job Description:

Description:Maintain and update our Monitoring Contract (RMC) records. Create, submit, and follow-up on new or updated Monitoring Contracts for customers. Assist Service Team with new equipment activation process. Assist customers with monitoring account changes. Provide backup to Periodic Maintenance (PM) Team.Requirements:Essential DutiesMaintain Monitoring Contract (RMC) customer database.Submit new or updated RMC Agreements to customers.Communicate the value of monitoring agreements to customers.Collect prepayment from customers for approved services.Provide backup to the Periodic Maintenance (PM) Team.A commitment to the Company's core values of honesty, integrity, hard work, and a positive attitude.1+ years of experience in customer service or sales is preferredMust haveA high school diploma or equivalentStrong attention to detailExcellent verbal and written communication skillsProficiency with Microsoft Word, Excel, and OutlookERP software proficiency, Sage is preferredPI0b56d5de4f0b-25660-37047638

Keywords: Wolverine Power Systems, Detroit , Shared Services Specialist, Other , Wixom, Michigan