C&IB Assoc RMs
Company: PNC Financial Services Group
Posted on: September 21, 2019
At PNC, our people are our greatest differentiator and competitive
advantage in the markets we serve. We are all united in delivering
the best experience for our customers. As a(n) C&IB Associate
Relationship Manager within PNC's Commercial Banking organization,
you will be based in Troy, MI.
- Performs or assists in banking activities, including
underwriting and/or relationship management and/or product suite
activities. Works under supervision and may have limited approval
and/or exception authority.
- Identifies and appropriately mitigates different types of risk,
such as regulatory, reputational, operational and credit. Manages
risk and may help ensure quality for new and/or existing clients.
May assist in the preparation of offerings and/or scorecards.
- Analyzes information and applies critical thinking skills to
design and/or execute client solutions. This may include taking a
transaction from request to booking and/or moving a selling
conversation from proposal to closed business, inclusive of driving
fee income through internal and/or external relationship
management. Identifies and/or considers key factors in the
decision-making process, such as internal policies/procedures,
external regulatory requirements and clients' needs.
- Interacts with internal/external clients to gather or clarify
information and/or expand existing client relationships to develop
skills needed to independently generate revenue and deepen share of
wallet. Articulates recommendations to customers in response to
client servicing and product-related inquiries.
- As defined with the business, demonstrates ability to analyze,
evaluate and mitigate credit risk by utilizing knowledge of credit
fundamentals and internal credit policies.
- Participates in social learning, for example, identifies and
networks with business representatives and peers and participates
in mentoring, job shadowing and community outreach, to ensure
appropriate foundations in credit, product and sales. May
participate in formal learning recommended by the business to
develop the skills needed to analyze, evaluate and mitigate credit
risk by utilizing knowledge of credit fundamentals and internal
PNC Employees take pride in our reputation and to continue building
upon that we expect our employees to be:
- Customer Focused - Knowledgeable of the values and practices
that align customer needs and satisfaction as primary
considerations in all business decisions and able to leverage that
information in creating customized customer solutions.
- Managing Risk - Assessing and effectively managing all of the
risks associated with their business objectives and activities to
ensure they adhere to and support PNC's Enterprise Risk Management
CompetenciesAccuracy and Attention to Detail Understanding of the
necessity and value of accuracy and attention to detail; ability to
process information with high levels of accuracy.
Business Acumen Knowledge, insight, and understanding of business
concepts, tools, and processes that are needed for making sound
decisions in the context of the company's business; ability to
apply this knowledge appropriately to diverse situations.
Customer Experience Management. Implements the strategies and
techniques used to ensure that customers have a positive experience
with the organization and its products and services at every touch
Decision Making and Critical Thinking Understanding of the issues
related to the decision-making process; ability to analyze
situations fully and accurately, and reach productive
Effective Communications Understanding of effective communication
concepts, tools and techniques; ability to effectively transmit,
receive, and accurately interpret ideas, information, and needs
through the application of appropriate communication behaviors.
Flexibility and Adaptability Knowledge of successful approaches,
tools, and techniques for dealing with changes and adapting to a
changing environment; ability to adapt as needed.
Managing Multiple Priorities Ability to manage multiple concurrent
objectives, projects, groups, or activities, making effective
judgments as to prioritizing and time allocation.
Roles at this level typically require a university / college
degree, with 2+ years of relevant professional experience. In lieu
of a degree, a comparable combination of education and experience
(including military service) may be considered.
Disability Accommodations Statement
The PNC workplace is inclusive and supportive of individual needs.
If you have a physical or other impairment that might require an
accommodation, including technical assistance with the PNC Careers
website or submission process, please call 877-968-7762 and select
Option 4: Recruiting or contact us via email at
The Human Resources Service Center hours of operation are Monday -
Friday 9:00 AM to 5:00 PM ET.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons
regardless of race, color, sex, religion, national origin, age,
sexual orientation, gender identity, disability, veteran status, or
other categories protected by law.
Keywords: PNC Financial Services Group, Detroit , C&IB Assoc RMs, Other , Troy, Michigan
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