IT Business Analyst / Flexible Location

Company: ICF
Location: Detroit
Posted on: January 15, 2021

Job Description:

IT Business AnalystFlexible work location7am-4pm ET work hoursWorking at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth.ICF is seeking an IT Business Analyst to work within a dynamic and highly innovative team environment in our Innovation & Customer Engagement Group. The IT Business Analyst will support tasks within the software development cycle and be responsible for system data together with the business intelligence it provides, particularly with Sightline Mobile. Support project delivery on IT projects for the energy efficiency and utility sectors, including partnering with ICF subject matter experts on project execution.You may be required to participate in periodic drug testing and background checks. Key ResponsibilitiesSupport all aspects of the software development cycle including requirements, design, testing, and delivery of energy efficiency tracking and reporting toolsWork with stakeholders of IT systems to define the system requirements and design approachDevelop an understanding of the client processes and procedures and assist with making improvements relative to technology Work with a team of senior technologists and to deliver solutions for clientsSupport users through training, as well as provide one-on-one technical assistanceBasic QualificationsBachelor's degree in a related field3 years of experienceProntoForms or related mobile data collection apps experienceExperience in the development of standard system documentation, testing software, tracking issues and working with developers to ensure that requirements are being metComprehensive knowledge and experience in MS Office products, such as Excel, Visio, and PowerPointExperience in the development of standard documentation --- requirements specifications, use cases, design specifications, test plans and test scripts and other supporting system documentationPreferred Skills/ExperienceExperience/Exposure in the utility, energy, and/or energy efficiency sectors is a plusStrong customer service focus, project planning, and organizational skillsAbility to balance and prioritize multiple projects to meet goals, deliverables, and deadlinesAbility to work collaboratively and cohesively in a team environmentStrong organizational skills and customer service focus a plusExperience with issue tracking and project management tools such as JIRA, Sharepoint or SmartsheetSolid requirements gathering and facilitation experienceExperience with testing software, tracking issues and working with developers to ensure that requirements are being metAbility to coordinate diverse program stakeholdersAbility to work collaboratively and cohesively in a team environmentWorking at ICFWorking at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. If you---re seeking to make a difference in the world, visit www.icf.com/careers to find your next career. ICF---together for tomorrow.ICF is an equal opportunity employer that values diversity at all levels. (EOE --- Minorities/Females/ Protected Veterans Status/Disability Status/Sexual Orientation/Gender Identity). For more information, please read our EEO & AA policy.Reasonable Accommodations are available for disabled veterans and applicants with disabilities in all phases of the application and employment process. To request an accommodation please email icfcareercentericf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination: EEO is the law and Pay Transparency Statement.Michigan Remote Office (MI99) Full time

Keywords: ICF, Detroit , IT Business Analyst / Flexible Location, Professions , Detroit, Michigan