Business Analyst
Company: Quicken Loans, LLC
Location: Detroit
Posted on: February 25, 2021
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Job Description:
Minimum Qualifications Bachelor?s degree in information
technology, business administration, or a related field or
equivalent experience Preferred Qualifications ? 2 years of
experience as a Business Analyst or in a similar role 2 years of
experience with application testing methodologies and tools
Knowledge of office productivity tools (e.g., the Microsoft Office
suite) Knowledge of communication and collaboration tools (e.g.,
Microsoft Outlook, SharePoint, Teams and TFS) Knowledge of business
analysis tools and techniques (e.g., business process model
notation, Microsoft Visio and Excel, and prototyping tools) Job
Summary The Business Analyst plays a key role in analyzing
enterprise and stakeholder needs as well as designing and
delivering solutions that meet those needs. This team member
discovers, synthesizes and analyzes information from a variety of
sources (such as technology, documentation, processes and teams
within the enterprise) to ensure solutions are meeting the needs of
the enterprise as well as the stakeholders. They must understand
the enterprise?s goals, analyze needs and underlying issue root
causes, define requirements, propose solutions, devise strategies,
collaborate with others and drive change. Responsibilities
Understand business problems, find opportunities and offer
solutions to stakeholders for process andor technology enhancements
Document business and technology processes and requirements Write
and execute software test plans (a document that details software
testing objectives and scope as well as the tasks involved) Define
system scope and objectives based on user needs, downstream effects
and industry requirements Troubleshoot and recreate system
problems, bugs, etc. Follow and implement change management
practices for a process andor technology solution Determine if end
user training is necessary and provide supporting materials for
that training Conduct user acceptance testing to ensure the
provided solution is solving the business problem Work with IT or
business partners to resolve production issues that may arise Who
We Are We39re America39s largest mortgage lender, closing loans in
all 50 states. J.D. Power ranked Quicken Loans 34Highest in
Customer Satisfaction in Primary Mortgage Origination34 for the
past 10 consecutive years, 2010 - 2019. The company was also ranked
highest in the nation for client satisfaction among mortgage
servicers by J.D. Power for 7 consecutive years, 2014 through 2020,
each year the company was eligible. There39s a simple reason we39ve
been so successful We care about the people we work with. If
you39re tired of stuffy, bureaucratic workplaces, then you39ll be
delighted to find something different here. We strive to make a
creative, fun and collaborative environment you simply won39t find
anywhere else. Quicken Loans was once again named to FORTUNE
magazine39s 34100 Best Companies to Work For34 list in 2019 and has
been included in the magazine39s top one-third of companies named
to the list for the past 16 consecutive years. In addition, Essence
Magazine named Quicken Loans the 341 Place to Work in the Country
for African Americans.34 Disclaimer This is an outline of the
primary responsibilities of this position. As with everything in
life, things change. The tasks and responsibilities can be changed,
added to, removed, amended, deleted and modified at any time by the
leadership group.
Keywords: Quicken Loans, LLC, Detroit , Business Analyst, Professions , Detroit, Michigan
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