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Enrollment Analyst

Company: Strategic Staffing Solutions
Location: Detroit
Posted on: April 10, 2021

Job Description:

Location: Detroit, MI (Initially Remote)Role Type: W2 Contract position
Engagement Description:

  • Primary responsibility includes working closely with external customers submitting 834 membership files. Knowledge of the 834 HIPAA compliant file layout and the related updates made to client membership systems.
  • Apply, analyze and manage 834 and membership business rules.
  • Manage phone inquiries from external customers related to 834 customer inquiries.
  • Understand eMVP and eBilling (on-line membership and billing tool) and related interfaces.
  • Analyze, process and/or expedite operational membership transactions created as a result of an automatic electronic data file comparison; this may include timely resolution of problems.
  • Participate in systems testing, apply procedures/controls and provide recommendations for the ongoing improvement of the updated process.
  • Provide leadership team with status of assignments and projects while ensuring to communicate milestones and issues.
  • Adhere to recommended policy decisions or communicate requested changes to leadership in advance for alignment to achieve project objectives.
  • Utilize and maintain available corporate production and reporting systems; produce routine and non-routine reports, presentations, letters communications and graphics.
  • Assist personnel (both internal and external) by answering questions and supplying information.
  • Represent department and division as requested on work groups and special assignments.
  • Develop and maintain an effective working relationship with customers or partners.
    Qualifications:
    • Bachelor's Degree in related field preferred.
    • Two (2) to five (5) years experience in related field is required.
    • Demonstrated knowledge/competency in the following areas: membership inquiry or claims processing experience preferred, analytical experience, ability to produce statistical information from conceptual needs, and working with PC application and/or mainframe systems preferred.
    • Effective verbal and written communication skills.
    • Ability to lead and contribute to process improvement programs.
    • Excellent interpersonal skills necessary to interact with all levels of all personnel.
    • Knowledge in Membership & Billing field.
    • Working knowledge of: Microsoft Outlook, Microsoft Word/EXCEL, Microsoft Teams, Microsoft OneDrive, SharePoint and ACCESS Database.
      --- Preferred:
      • Demonstrated experience managing membership operational transactions created using 834 HIPPA file or other proprietary files (within the last 2-3 years).
      • Working knowledge of: MembersEdge (ME) membership, electronic membership view and processing (eMVP), electronic Billing (eBilling) or other related membership interfaces.

Keywords: Strategic Staffing Solutions, Detroit , Enrollment Analyst, Professions , Detroit, Michigan

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