Retail Loss Prevention Customer Service Associate

Company: The TJX Companies Inc
Location: Brighton
Posted on: January 16, 2022

Job Description:

Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always encouraging. Each shift is a new opportunity to Discover Different.Posting Notes: TJ Maxx Store 1071 -- 9590 Village Place Blvd -- Brighton -- MI -- 48116Supports a positive customer shopping experience and maintains a strong store partnership with store teams and Loss Prevention. Understands operational procedures and deters acts of dishonesty within established customer service guidelines.Responsibilities:Provides prompt, courteous and knowledgeable service to internal and external customersEngages customers, providing support and creating a positive shopping environmentProvides an effective deterrent to theft through customer engagement and a professional and knowledgeable presenceObserves proper checkout procedures for customers and AssociatesCommunicates shrink-related concerns to Store Management and Loss PreventionMaintains an effective partnership with Store Management and Loss Prevention to accomplish work assignments and overall goals and objectives.Coordinates and executes shrink-related activities in partnership with Store ManagementSupports and participates in store shrink reduction goals and programsPromotes a culture of honesty and integrity; maintains confidentialityEncourages Associate use of shrink reduction resourcesPromotes safety awareness and supports maintenance of a risk-free environmentFollows through on commitments; accomplishes goals with minimum supervisionAdheres to all labor laws, policies, and proceduresPerforms other duties as assignedRequirements:Excellent communication skills and sound judgmentAbility to respond appropriately to changes in direction or unexpected situationsTeam player, working effectively with peers and supervisors to accomplish tasksAble to work a flexible schedule to support business needs0-2 years retail or security experienceAt TJ Maxx there's so much potential to discover something new. A new day means new merchandise, and a fresh chance to reinvent retail. Discover Different means that we want you to bring your whole self and your sense of style to work with you every day - just as Associates do throughout the entire TJX family, which includes Marshalls, HomeGoods, Sierra, and Homesense.Discover Different also means we embrace each other's differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.-- -Posting Notes: TJ Maxx Store 1071 -- 9590 Village Place Blvd -- Brighton -- MI -- 48116

Keywords: The TJX Companies Inc, Detroit , Retail Loss Prevention Customer Service Associate, Professions , Brighton, Michigan