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Associate Business Security, Health, Safety Integration Manager

Company: NatGeo Expeditions,Adventures by Disney
Location: Detroit
Posted on: June 25, 2022

Job Description:

The Associate Business Security, Health & Safety Integration Manager plays a key supporting role in contributing toward the safety, security and health of Adventures by Disney (ABD) and National Geographic Expeditions (NGE) Guests and worldwide operations through partnership and integration of policies and procedures into operations. You will track ABD and NGE trip operations, generating and distributing reports, proactively monitor security alerts, and supporting the overall function of the department, working with the Walt Disney Company's Global Security teams, Risk Management and Worldwide Safety Services (WSS) to proactively provide support and integrate in the case of any situation that might or has impacted the safety, security and health of our guests and trip operations. You will also coordinate communication, documentation of processes and procedures across various internal teams including Leadership, Trip Development, Operations, Global Partnerships, Marketing, Public Affairs and Relations, Contact Center, and Guest Communications.

Responsibilities :

  • Support the Adventures & Expeditions (A&E) Business Security, Health & Safety Integration team to collaborate on issues that may impact the safety and security of ABD and NGE Guests and trip operations. Work closely with leadership and Global Security partners to support the delivery and integration of systems, procedures, security standards, emergency response/crisis management, business continuity, health standards, and metrics and ensure the business operates within agreed upon standards.
  • Generate, maintain and distribute ABD and NGE trip reports, for weekly, monthly, and quarterly distribution to the appropriate partners. This will ensure that our partners can maintain the safety, security and health monitoring of the A&E operation and respond in the event of an issue or emergency.
  • Assist in the annual review of A&E Incident Management Plans for both owned and operated businesses as well as brand licensed relationships. Assist in the preparation and scheduling of Safety/Security/Health Training Sessions for full time cast members, Adventure Guides, and Expedition Leaders, in coordination with the relevant functional partners.
  • Support the broader A&E team by maintaining centralized security/risk management resources including US Department of State Travel Advisories on a country basis, and maintaining accurate destination information in technology systems for internal teams to reference. Review new marketing materials, including websites and catalogs, to ensure appropriate travel advisory language is included.
  • Assist in coordinating security inspections in partnership with Global Security, Trip Development/ Operations and other functional partners when needed.
  • Update, distribute and file health protocols of the A&E operation, including creation, approval and communication of these protocols, impacting guests and cast/staff on trips. These protocols are for both own and operated trips as well as global partners.
  • Facilitate the day-to-day operation of trip risk management processes integrating Trip Ops and Global Partnerships with Risk Management.
  • Participate in a Manager on Duty rotation to monitor incoming calls for emergencies and trip disruptions. These situations can occur out of regular office hours and weekends.
  • Act as the backup for the Manager in the department.
    Basic Qualifications :
    • 3+ years' experience in risk/crisis management, project management, compliance, logistics, tour operations, or equivalent. Demonstrated interest in risk management, global issues and security efforts a plus.
    • Demonstrated ability to manage heavy workloads, prioritize work appropriately, and meet assigned deadlines
    • Strong interpersonal communication skills to manage internal and external resources and work collaboratively with cross-functional and diverse teams
    • Strong problem-solving skills; ability to proactively identify and implement effective solutions
    • Excellent organizational and analytical skills (including attention to detail)
    • Passion for processes, documentation and presentation decks.
    • Proficient with Word, Excel.
      Required Education :
      Bachelor's degree or equivalent.

      Additional Information :

Keywords: NatGeo Expeditions,Adventures by Disney, Detroit , Associate Business Security, Health, Safety Integration Manager, Professions , Detroit, Michigan

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