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Senior Business Analyst

Company: ICONMA, LLC
Location: Detroit
Posted on: November 26, 2022

Job Description:

  • This position will require strong technical skills, operational knowledge as well as support the increasing analytical needs in operations and support succession planning.
  • Identify and analyze operational data and develop insights in support of business objectives.
  • Develop and improve workflows and business processes within defined areas to improve customer service, decrease operational costs and improve overall quality.
  • Identify and/or analyze business problems and develop recommendations for solutions to problems.
  • Lead the development and implementation of projects and/or teams to produce desired results.
  • Document and communicate project concepts, milestones, and results.
  • Recommend and assist with implementing standard policies and procedures.
  • Ensure that corporate compliance is communicated, implemented, and monitored on an ongoing basis.
  • Participate in systems testing, develop procedures/controls and provide recommendations for the ongoing improvement of the updated process.
  • Provide support to internal departments and external entities by answering questions, supplying information and training.
  • Create and present reports and presentations to display operational data and proposed business changes.


    • Top 3 Required Skills/Experience -

    • Intermediate to Advanced proficiency in MS Excel and Access

    • Project management
    • Continuous improvement minded

      • The rest of the required skills/experience. -
      • Excellent verbal and written communication skills.

        • Bachelor's degree strongly preferred

          Preferred Skills/Experience - Optional but preferred skills/experience. - Include:

          • Experience working with multiple stakeholders including Executive level
          • Salesforce
          • Healthcare industry experience
          • CMS or Exchange/Marketplace knowledge
          • MS Word, Outlook, Teams, PowerPoint, SharePoint, Visio, VBA programming, SQL Server
          • Build databases by effectively demonstrating advanced-level proficiencies in the major components of Microsoft Access via:
          • Tables
          • Forms
          • Reports
          • Queries
          • Macros
          • Modules
          • Work with project/testing teams for script development to meet business and technical requirements
          • Participate in cross-functional workgroup meetings to drive decisions that meet system and workflow requirements
          • Creative thinking and analytical skills

            As an equal opportunity employer, ICONMA prides itself on creating an employment environment that supports and encourages the abilities of all persons regardless of race, color, gender, age, sexual orientation, citizenship, or disability.

Keywords: ICONMA, LLC, Detroit , Senior Business Analyst, Professions , Detroit, Michigan

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