IT Technician
Company: Walbridge
Location: Detroit
Posted on: January 26, 2023
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Job Description:
WalbridgeInformation
TechnologyUS-MI-Detroit2022-1819OverviewWalbridge is looking for an
IT professional that has a passion for technology, supporting
customers and wants to learn and grow. The IT Technician will
partner with users across the enterprise to provide technical
support desk-side, remote and at jobsite locations. They setup,
install, trouble shoot and provide solutions for a wide variety of
hardware and software. This position is technically challenging and
fast paced . We want you to join our team.Through industry-leading
innovation our company has forged a legacy of quality and safety
since our founding in 1916.What we offer you: Large organization
with award-winning projects, yet small enough for you to have an
impactStrong values which are the foundation of our growth for over
100 yearsInternational, regional and local recognition for
stand-out projects, safety, sustainability, culture, wellness and
diversity practicesWhy choose Walbridge:Large organization with
award-winning projects, yet small enough for you to have an
impactStrong values which are the foundation of our growth for over
100 yearsInternational, regional and local recognition for
stand-out projects, safety, sustainability, culture, wellness and
diversity practices ResponsibilitiesThe IT Support Professional
will support Windows 10 and 11, is responsible for staging
computers, hardware deployment, software installation and support;
will provide remote support of technical issues via telephone
and/or with remote support software and perform diagnosis and
repair of hardware. This position is responsible for research and
recommends IT hardware, software and services as well as training
internal customers in operation of software and hardware.
QualificationsHigh School Diploma or equivalent technical training
and professional experience.3 years commercial experience required
in an IT support technician role supporting a Windows environment,
via telephone and remote support tools.Proficient using Microsoft
Office suite and Windows operating system software.Support End
Users hardware and software.Steadfastly documents all works
performed in ticketing system.User Data Transfer to New
laptops.Thorough understanding of hardware technical specifications
and General Network experience.Demonstrated ability to multi-task
and deal with multiple deadlines in a fast paced
environment.Ability and willingness to learn quickly new
skills.Must be able to safely lift up to 40 lbs.Able to frequently
work beyond forty hours per weekAble to travel out of state,
sometimes on short notice, and stay overnight as neededPreferred:
CompTIA A+ certificationTechnical working knowledge of networks
with experience configuring and managing routers and
firewallExperience directly supporting PC deployment and refresh
with end usersEEO/AA Employer M/F/D/VWalbridge is an equal
opportunity employer with a culture that promotes diversity in the
workforce. We provide equal employment opportunities to all
qualified employees and applicants for employment without regard to
race, color, national origin, sex, religion, age, marital status,
sexual orientation, gender identity, citizenship status, status as
an individual with a disability, military, or protected veteran
status or any other legally protected status. We prohibit
discrimination in decisions concerning career development,
recruitment, hiring, compensation, benefits, training, termination,
promotions, or any other condition of employment.
PM19#LI-OnsitePI200411560
Keywords: Walbridge, Detroit , IT Technician, Professions , Detroit, Michigan
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