Logistics Coordinator
Company: Expeditors
Location: Romulus
Posted on: January 27, 2023
Job Description:
Were not in the shipping business; were in the information
business -Peter Rose, Expeditors FounderGlobal supply chain
management is what we do, but at the heart of Expeditors you will
find professionalism, leadership, and a friendly environment, all
of which foster an innovative, customer service-based approach to
logistics.
- 15,000+ trained professionals
- 250+ locations worldwide
- Fortune 500
- Globally unified systems
- Application RequirementsA cover letter must be included as the
first page of your resume. The cover letter should be no longer
than one (1) page. Please address why you are a good fit for this
specific job posting, and your desired compensation range.The
Global Network Management Center (GNMC) is a diverse set of teams
that support the global network through data analytics, process
management, tool curation, and program management to service
customers through actionable intelligence, information, and
data.The GNMC works in conjunction with GEO (Operations), Account
Management, Product Leaders, and Sponsors to deliver on our
commitment to our customers. In the traditional project management
approach of Plan Execute Monitor and Control, the GNMC focuses on
monitor and control using data, dashboards, and exception
management techniques to establish, maintain, and achieve company
and customer specific KPIs.Communication, data competency, and
exception management form the bedrock of customer service for
logistics coordinators in the GNMC. Communication that is timely,
clear, and professional is core to the service offerings supported
by the GNMC. Data competency, and the ability to evaluate data for
its quality and completeness, is crucial to ensuring that you and
your team are well-equipped to perform essential duties for the
customer or for our network. Finally, exception management occurs
when a coordinator takes data competency and communication together
and uses them to resolve in-transit exceptions before the customer
is affected.Logistics Coordinators will often be the first line of
communications, meaning that this role is perfect for both honing
ones craft, as well as gaining fast exposure to a vast and exciting
network of peers. The ideal candidate is energetic, enthusiastic,
detailed-oriented, and obsessive about providing solutions to those
who are in need. This person should be as equally comfortable
working in a team as they are being the one person at the forefront
of uncovering issues and providing solutions.Major Duties and
Responsibilities
- Customer Communication: professional and timely response to
customer and network inquires.
- Data Competency: ensuring complete, accurate, and timely data
for all shipments. Including managing EDI transmissions and the
integrity of internal and external reporting.
- Exception Management: using reporting, dashboards, and other
tools to manage in-transit exceptions and provide network
visibility to performance and process exceptions.Desired
Qualifications
- Fluent in English
- Bachelors degree in Business, Supply Chain/Logistics, Data
Science, Finance, Economics or related field
- One year of work experience in logistics, freight forwarding,
or related field
- Qualifications in supply chain management or logistics
- IATA/FIATA
- Brokers License
- University/Specialist CertificationsExpeditors offers excellent
benefits:
- Paid Vacation, Holiday, Sick Time
- Health Plan: Medical, Prescription Drug, Dental and Vision
- Life and Long Term Disability Insurance
- 401(k) Retirement Savings Plan (US only)
- Employee Stock Purchase Plan
- Training and Personnel Development ProgramRelocation will not
be provided.All your information will be kept confidential
according to EEO guidelines.
Keywords: Expeditors, Detroit , Logistics Coordinator, Professions , Romulus, Michigan
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