Preventative Maintenance Field Service Technician

Company: TRUMPF
Location: Plymouth
Posted on: March 20, 2023

Job Description:

How brave are you? We are a high-tech company providing machine tools and laser technology, and are looking for people who can face new challenges with a fresh mind. As an independent family company, we offer you the freedom and trust to put your brave ideas into practice. With you on board, we would like to power ahead with the digital networking of the manufacturing industry. Our passion and creative drive ensure that we are an innovative force - across the globe at over 70 TRUMPF locations. Principle Duties & Responsibilities

• Conduct maintenance, troubleshoot and basic repair TRUMPF fabricating machine tools at customer sites throughout the United States, Canada, and Mexico
• Provide high-quality technical assistance to customers to ensure optimal equipment operation
• Travel across the entire US and immerse yourself within the automotive/laser industry by conducting maintenance on lasers.
• Basic level repairs for proactive cases and projects.
• Document customer machine information and technical conditions and make improvement suggestions
• Prepare and submit documentation for efficient invoicing
• Maintain company property for safe operation and maximum life
• Work within a cross functional team that includes applications, sales, engineering, or production for excellent customer service
• Act as a TRUMPF ambassador and work directly with customers during installations and repairs to enable their business success
• Any additional responsibilities as deemed necessary by management
• Adhere to all company guidelinesTravel
  • 100% travel required, both internationally and domestically.
  • Must maintain valid Driver's License
  • Ability to obtain Passport and rent automobiles
  • Overnights requiredPhysical Requirement
    • Normal amount of sitting and standing, average mobility to move around an office, and ability to conduct normal amount of work on a computer
    • Ability to lift and transport up to 70 lbs.Education & Experience
      • Two-year technical degree or two or more years of experience in technical service, field service, repair or customer service preferred.
      • Electrical and computer systems experience.
      • Previous experience with robotics, lasers, automation systems or mechatronics preferred.
      • Experience with TRUMPF equipment considered advantageous.
      • Previous experience with hand tools and measurement tools required
      • Must have strong problem-solving and excellent organization skills
      • Excellent verbal and written communication skills
      • Software: Microsoft Office; Word; Outlook; Excel and PowerPointTRUMPF Inc. reserves the right to revise or change job duties and responsibilities as need arises. The job description does not constitute a written or implied contract of employment.TRUMPF is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status. This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment.#LI- Remote

Keywords: TRUMPF, Detroit , Preventative Maintenance Field Service Technician, Professions , Plymouth, Michigan