DetroitRecruiter Since 2001
the smart solution for Detroit jobs

Branch Sales and Service Representative (MLO) - Teller/Personal Banker

Company: PNC
Location: Detroit
Posted on: December 5, 2019

Job Description:

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a Branch Sales and Service Representative (MLO) - Teller/Personal Banker, you will engage in proactive sales and customer service activities including teller transactions and developing referral opportunities. This position, within PNC's Retail Branch Banking Network, is based in Detroit, MI at the 7 Mile-Evergreen branch. Job Description - Delivers a unique customer experience aimed to improve a customer's financial wellbeing and create loyalty while increasing share of wallet. From a variety of customer interactions, participates in proactive sales and service activities and identifies referral opportunities. Collaborates with ecosystem partners to grow customer's share of wallet. Positions PNC solutions to drive new revenue and customer loyalty. - Drives proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement, ultimately elevating client loyalty. Delivers a full PNC conversation with every client interaction to identify appropriate PNC solutions. Leverages ecosystem partnerships to acquire, expand and retain relationships. - Creates customer loyalty and grows customer share of wallet through a differentiated customer experience. Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources. - Applies product and procedural knowledge to identify, mitigate and solve customer problems effectively to drive customer loyalty. - Manages risk through adherence to all policies and procedures, demonstrating sound judgment within established limits. Demonstrates a heightened scrutiny to identify and avoid loss. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: - Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. - Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. - To learn more about this and other opportunities on our team. Watch this video. at ******************************************************************************* Competencies Banking Products - Knowledge of and ability to provide products and services available through the retail banking branch. Effective Communications - Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Managing Multiple Priorities - Ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation. Matrix Management - Ability to build and use effective working relationships within own department and across department, functional, and geographic reporting lines. Problem Solving - Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply this knowledge appropriately to diverse situations. Prospecting. - Knowledge of prospecting principles, processes and skills; ability to identify and engage potential customers in the market. Build relationships and create opportunities. Plan, strategize and target the right industries. Create value propositions with impact. Retail Lending - Knowledge of and ability to design and develop retail lending products and services, manage and evaluate operational processes and procedures and ensure compliance with local and company policies. Selling. - Applies knowledge of banking products and services to meet customer needs and enable them to achieve their financial goals. Identifies prospecting approaches to identify potential customers and create opportunities to sell financial solutions and ideas to customers. Tech Savvy - Advise, educate and engage clients on a variety of technological tools and resources allowing them to explore solutions to achieve their goals and financial well being. Understanding Customer Needs - Knowledge of and the ability to recognize and be sensitive to the different perspectives and priorities of different customers. Work Experience Roles at this level typically do not require a university / college degree, however may require related experience or product knowledge to accomplish primary duties. Typically

Keywords: PNC, Detroit , Branch Sales and Service Representative (MLO) - Teller/Personal Banker, Sales , Detroit, Michigan

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Real Estate Agent - Set Your Own Schedule
Description: Job Description br br A Real Estate Agent advises clients on every facet of the real estate sales and purchasing process. Conducting a real estate transaction can be a confusing and complicated process (more...)
Company: Berkshire Hathaway HomeServices Northwood Realty S
Location: Euclid
Posted on: 12/11/2019

Real Estate Agent (Quick Interview Process)
Description: Job Description br br Real Estate is one of the most exciting industries to work in right now. We are looking for bright, dynamic, and creative Real Estate Agents to join our team. The process of (more...)
Company: Berkshire Hathaway HomeServices Northwood Realty S
Location: Strongsville
Posted on: 12/11/2019

Outside Sales Account Manager
Description: br br Company Overview Outside Sales Account Manager for Government/Institutional customers As an Outside Sales Account Manager for Facilities Maintenance Government/Institutional division in the (more...)
Company: HD Supply
Location: Cleveland
Posted on: 12/11/2019


Inside Sales Supervisor
Description: ADS is a full line distribution organization headquartered in Medina, Ohio. We distribute both nationally and internationally. ADS prides itself on being a elite distributor in a variety of product
Company: Advanced Distribution Services
Location: Cleveland
Posted on: 12/11/2019

Seasonal Retail Sales Associate
Description: DescriptionWe are genuine in our belief that sports make people better and so are you Immerse yourself in a workplace that loves to be active and lives the brand. Associates joining our team have an (more...)
Company: DICK'S Sporting Goods
Location: Troy
Posted on: 12/11/2019

Real Estate Agent
Description: Job Description br br The Real Estate Agent is the front line player in any Real Estate company. By networking and communicating with hundreds of individuals, Real Estate Agents facilitate housing (more...)
Company: Berkshire Hathaway HomeServices Northwood Realty S
Location: Warren
Posted on: 12/11/2019

Real Estate Agent - No Experience Needed
Description: Job Description br br A Real Estate Agent is responsible for helping clients with every aspect of the real estate transaction process. Clients need real estate agents to help them market and sell (more...)
Company: Berkshire Hathaway HomeServices Northwood Realty S
Location: Valley City
Posted on: 12/11/2019

National Sales Executive
Description: Responsibilities: Maintain a strong knowledge of the transportation industry, company, and the transportation services the company can offer to customers. Keep up-to-date with industry trends affecting (more...)
Company: McClay's Logistics USA LLC
Location: Warren
Posted on: 12/11/2019

Store Counter Sales
Description: Our Store Counter Sales team members are knowledgeable and energetic with a passion for automotive parts. xa0
Company: O'Reilly Auto Parts
Location: Inkster
Posted on: 12/11/2019

Real Estate Agent - Set Your Own Schedule
Description: Job Description br br A Real Estate Agent advises clients on every facet of the real estate sales and purchasing process. Conducting a real estate transaction can be a confusing and complicated process (more...)
Company: Berkshire Hathaway HomeServices Northwood Realty S
Location: Cuyahoga Falls
Posted on: 12/11/2019

Log In or Create An Account

Get the latest Michigan jobs by following @recnetMI on Twitter!

Detroit RSS job feeds