DetroitRecruiter Since 2001
the smart solution for Detroit jobs

Operations Agent Air Import

Company: EMO Trans, Inc.
Location: Detroit
Posted on: April 10, 2021

Job Description:

Job Description:

Operations Agent Air Import
Detroit, MI

Company Profile:

EMO Trans, Inc., a multinational, dynamic freight logistics company with approximately 400 employees and growing, has international offices, as well as offices in key US cities. Established in 1965, EMO Trans has grown to more than 30 U.S. offices and 250 network locations in over 120 countries around the world.

Job Summary:

The Air Import Agent oversees all aspects of the customer s request, including communication with the office/agent, customs, and the client. The agent ensures exceptional follow-up of air import shipments and thorough internal and external communication regarding any delays. The Air Import Agent reports to the Air Import Manager and collaborates with the Manager and other Air Import staff to fulfill this responsibility.

Essential Duties & Responsibilities:

  • Prepare quotes for customers and agents using our Quotation system; negotiate rates with carriers; coordinate shipping arrangements.
  • Coordinate and arrange freight shipments with our Overseas and US agents and partners.
  • Receive pre-alerts, break down documents, set up files; review documents to confirm parties, incoterms, etc.
  • Check status with airlines on all shipments.
  • Send shipment details to the customer; maintain customer updates.
  • Organize and prepare documentation to provide to CBH for clearance.
  • Dispatch trucker: arrange delivery to customer expedited/regular.
  • Notify Warehouse for bond transfer (where applicable).
  • Check PODs and charges.
  • Bill shipment(s) to customer promptly or forward, along with necessary back up, to the Billing Department by required time frames
  • Support and maintain the Quality System (ISO) by working closely with management, sales, and/or operations to ensure goals and objectives are met with regard to the function(s) of this position.
  • Ensure adherence to procedures for any issues of non-conformance that could or do directly affect the success of the Quality System.
  • Other duties as assigned.
    Job Qualifications:
    • Knowledge of freight forwarding with a focus on air import operations.
    • Excellent oral, written, and interpersonal communication skills; able to professionally communicate with Customers, Agents, and sales.
    • Commitment to customer service and ability to work in a team-oriented environment.
    • Good working knowledge Microsoft Office, with proficiency in Excel, Word and Outlook; freight forwarding software.
    • Enthusiastic, positive, and internally driven with a sense of urgency and whatever-it-takes attitude.
    • Ability to work effectively in a cross-functional team environment at all levels of the organization, or work independently with little or no supervision, to achieve results.
    • Effective interpersonal skills that result in loyal, long-term customer relationships.
    • Practical problem solving and decision-making skills.
    • Ability to work under time constraints using time management and organization skills, adjusting priorities based on workload or direction from customer or management.
      Work Experience:
      • 1-3 years experience in international logistics operations.
      • 2 -3 years customer service experience.
      • Minimum high school diploma or GED.
      • Candidates must be legally eligible to work in the US.
        Benefits Information:
        • Medical-including Health Savings Account and Health Reimbursement Accounts
        • Dental plan
        • Life & AD&D
        • Long Term Disability
        • Company matching 401(k) and Roth K Plans
        • Two weeks vacation, sick and personal time, floating holidays
        • AFLAC
        • Employee Assistance Program (EAP)
          EMO Trans Inc. is an Equal Opportunity Employer. No employee or applicant for employment will be discriminated against because of race, color, religion, age, national origin, sex, disability, marital status, veterans status or the presence of non-job related medical condition or disability or any other legally prohibited statute in compliance with Federal and State equal employment opportunity laws.

          Apply Online Below

Keywords: EMO Trans, Inc., Detroit , Operations Agent Air Import, Sales , Detroit, Michigan

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Client Service Representative I
Description: OverviewFull-time roleMonday to Friday, 7:30AM to 4PM Starting rate, 13.00/hourly This is an entry level position responsible for processing all release of information ROI specifically medical record (more...)
Company: CIOX Health
Location: Saginaw
Posted on: 04/22/2021

CLE Passenger Services Agent - Spirit Airlines
Description: To provide all necessary and required passenger/customer services as contracted by the customer to include but not be limited to reservations, ticketing, baggage processing, terminal/gate check-in, jet (more...)
Company: Swissport
Location: Strongsville
Posted on: 04/22/2021

Licensed Medicare Insurance Agent - Free Marketing via Internet, TV, and Direct Mail
Description: Considered the gold rush of insurance, Assurance, a Prudential company, is actively looking for independent health insurance agents WITH AHIP certification Residential Insurance License required to (more...)
Company: ASSURANCE Independent Agents
Location: Euclid
Posted on: 04/22/2021


Part Time Sales - Work from Home - $17.00 base-appt
Description: Vector Marketing is running virtual interviews for sales rep positions, start work within the week Basic responsibilities include working with customers virtually, explaining our American made products, (more...)
Company: Vector Marketing
Location: Euclid
Posted on: 04/22/2021

Licensed Medicare Insurance Agent - Hiring Immediately
Description: Considered the gold rush of insurance, Assurance, a Prudential company, is actively looking for independent health insurance agents WITH AHIP certification Residential Insurance License required to (more...)
Company: ASSURANCE Independent Agents
Location: Saginaw
Posted on: 04/22/2021

Licensed Medicare Insurance Agent - Flexible Schedule - Free Leads
Description: Considered the gold rush of insurance, Assurance, a Prudential company, is actively looking for independent health insurance agents WITH AHIP certification Residential Insurance License required to (more...)
Company: ASSURANCE Independent Agents
Location: Elyria
Posted on: 04/22/2021

Licensed Medicare Insurance Agent - On-demand employment, work when you want, remotely
Description: Considered the gold rush of insurance, Assurance, a Prudential company, is actively looking for independent health insurance agents WITH AHIP certification Residential Insurance License required to (more...)
Company: ASSURANCE Independent Agents
Location: Saginaw
Posted on: 04/22/2021

Licensed Medicare Insurance Agent - On-demand employment, work when you want, remotely
Description: Considered the gold rush of insurance, Assurance, a Prudential company, is actively looking for independent health insurance agents WITH AHIP certification Residential Insurance License required to (more...)
Company: ASSURANCE Independent Agents
Location: Euclid
Posted on: 04/22/2021

Retail Counter Sales
Description: A Store Counter Sales team member is the ideal position for a knowledgeable and energetic person who has a passion for automotive parts and believes in taking
Company: O'Reilly Auto Parts
Location: Mentor
Posted on: 04/22/2021

Part Time Sales - Work from Home - $17.00 base-appt
Description: Vector Marketing is running virtual interviews for sales rep positions, start work within the week Basic responsibilities include working with customers virtually, explaining our American made products, (more...)
Company: Vector Marketing
Location: Elyria
Posted on: 04/22/2021

Log In or Create An Account

Get the latest Michigan jobs by following @recnetMI on Twitter!

Detroit RSS job feeds