Customer Service Representative

Company: Arrow Distributing Inc
Location: Brighton
Posted on: August 7, 2022

Job Description:

Description:In 1980, Arrow Distributing began selling RV and MH parts out of one location in Omaha, Nebraska. Today, Arrow has ten warehouses and still grows and maintains the strong Midwestern values that we were built on.Arrow carries a proud heritage of top-notch customer service and it's what separates us from our competition. We are a family owned distributorship that values our employees, customers and is deeply committed to the RV and MH industries. We pride ourselves on being an innovator, committed to providing our dealers the best the industry has to offer.Customer Service Representative Arrow Distributing in Brighton is currently searching for another friendly person to add to our customer service team! The ideal candidate would enjoy working in an environment where they can assist others, solve problems, and provide excellent customer service to our customers. Some of the other responsibilities include:Taking and processing customer orders over telephone, fax, and computerInforms customer of unit prices, shipping date, anticipated delays, and any additional information needed by customerWrites or types order form, or enters data into computer, to determine total cost for customerAnswers questions from customers or individuals on how a product operates or directs them to the person that is able to assist them"Up-sells" customers to introduce them to new products and servicesAssists with any customer service issues that may ariseBenefits available include health, dental, vision, life insurance, disability, paid holidays, paid vacation, and 401k plan with an employer match. Plus, you get to work with a great group of co-workers! This is not a call center position, but a small office with a warehouse.Hours for this position are 8 am-5 pm, Monday-Friday. Overtime may become available depending upon business needs.Please visit to learn more about us!Requirements:We prefer the applicant has recreational vehicle/auto parts background, but it is not required. Mechanical knowledge is a plus! The applicant must have excellent customer service skills, must be computer literate and organized. 1-2 years in an office setting, and a customer service background is required.

Keywords: Arrow Distributing Inc, Detroit , Customer Service Representative, Sales , Brighton, Michigan