Service Representative - In Progression
Company: DTE Energy
Posted on: January 27, 2023
DTE is one of the nation's largest diversified energy companies.
Our electric and gas companies have fueled our customer's homes and
Michigan's progress for more than a century.And as Michigan's
largest source of renewable energy, we're creating a cleaner,
healthier environment to power our future. We're also serving
communities beyond Michigan, where our affiliated businesses offer
renewable energy, emission control technologies, and energy
services to industries in 19 states.
But we're more than a leading energy company... and working at DTE
is more than just a job.At DTE, we take great care of each other
and our customers, and we use our energy to be a force for growth
and prosperity in our communities. When you join us, you'll be part
of a team that welcomes, recognizes, and celebrates differences and
values everyone's health, safety, and wellbeing. Are you ready to
make that kind of difference? Bring your energy to DTE.Together, we
can achieve great things.
Testing Required: EEI CAST TestJob SummaryInspects and advises on
new, altered or relocated service entrance equipment. Reads,
installs, removes, seals, energizes, and de-energizes meters.
Promotes electric living. Makes contacts on customers' premises in
the performance of the above duties. Inspects installations,
investigates accounts, observes and reports irregularities and
unusual conditions to proper organizational unit. Bills for service
interruption call charges upon completion of such calls per Company
policy. As required, disconnects water heater accounts and
customers service for non-payment. Will also be required to do
scheduled primary meter reading routes, when necessary. Input
information into the Mobil Data Terminal (MDT).
Key Accountabilities- Perform MPSC sample testing in the field to
test meters for accuracy.
- Install, remove, turn-on and disconnect meter and service
equipment to service customer's loads in accordance with
established rules. Also, may be required to read residential,
commercial and industrial accounts. Maintenance, install and
removal of control unit and probing of meter. Investigate and
secure pole to pole wire downs and other hazards to protect the
Qualifications- Must have High School Diploma or GED and at least
12 months of demonstrated field experience as an Field Service
Representative, Meter Tester, or electrical work either as a
contractor, for a contractor, or for a major utility
a High School Diploma or GED and at least three (3) summers working
for Field Operations performing Electric turn ons and
High School Diploma or GED and completion of a related
pre-apprenticeship training; or passing the Readiness Workshop and
basic electricityPreferred: Have satisfactorily completed a class
in Basic Electricity, and be able to identify appropriate
- Must have customer contact experience.
- Must receive "Recommended" on the Construction and Skills Trade
- Must be able to communicate effectively, both orally and in
- Must have a basic knowledge of Personal Computer
- Must be able to work outside in all weather conditions, day and
evening shifts, extended periods of overtime, any hour of the day
or night, any day of the year.
- Must be able to work alone and work off a ladder and work in
- Must have a valid driver's license and meet Company driving
standards and provide a suitable automobile for use on Company
business and show proof of car insurance.
- Must be willing to work on energized equipment up to 480
- Must be willing to work anywhere in Company Service
- Must be able to lift and handle 50 pounds.
- Must be willing to work in all weather conditionsAdditional
At DTE Energy, we are committed to providing an inclusive workplace
where everyone feels welcome and a sense of belonging. We seek
individuals with a heart for service, a passion to help our
communities prosper, and ideas to help shape the future of energy.
We are proud to be an equal opportunity employer that considers all
qualified applicants without regard to race, color, sex, sexual
orientation, gender identity, age, religion, disability, national
origin, citizenship, height, weight, genetic information, marital
status, pregnancy, protected veteran status or any other status
protected by law.
Keywords: DTE Energy, Detroit , Service Representative - In Progression, Sales , Detroit, Michigan
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