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Veterinary Client Service Representative

Company: Midcoast Animal Emergency Clinic
Location: Warren
Posted on: May 28, 2023

Job Description:

Midcoast Animal Emergency Clinic is looking to add a part-time Client Service Representative -to their team in Warren, Maine. This role will cover a Saturday shift and will work an 12PM-12AM schedule with flexibility for more shifts as desired. Key Responsibilities:

  • Answers telephone calls quickly, efficiently and in a professional and friendly manner using a multi-line system
  • Warmly greets clients
  • Prepares patient files
  • Receives and relays client correspondence and updates client financial records
  • Answers client's inquiries about basic animal care questions and routine procedures
  • Admits patients and handles medical records entries accurately
  • Prepares client invoices for services performed
  • Handles payment transactions.
  • Receives and relays telephone, fax, and email messages accurately and promptly
    • High school diploma or equivalent
    • Previous experience working as a Veterinary Receptionist / CSR is -preferred but not required
    • Significant experience with basic office functions in a busy office environment
    • Availability for regular weekend shifts is required
    • Must be a team player and have compassion for pets and their people
      About us: Midcoast Animal Emergency Clinic is an exemplary Rarebreed practice located in Warren, Maine. They are a community founded after-hours emergency clinic that provides coverage for the surrounding area on nights, weekends and holidays. Their state-of-the-art hospital offers emergency and urgent care to small animals, as well as overnight care for member veterinary hospitals. They are equipped to provide the highest standard of medical care, including comprehensive in-house blood chemistry, complete blood count testing, as well as digital x-ray, ultrasound, a surgical suite and pharmacy. Warren, Maine is a scenic town situated on both sides of the St. Georges River in southern Maine. The town is a peaceful getaway with beautiful coastal access, recreation and one of the lowest tax rates in the region! Easily accessible from nearby Rockland, and under two hours away from Portland, this is a growing community with Northeast charm. A common purpose with an uncommon passion-this is Rarebreed Veterinary Partners. -We are a purpose-driven team placing talent first by supporting professionals to thrive in our industry and empowering hospital teams to provide exceptional care for pets and their owners. We pride ourselves on going the extra mile to create exceptional work experiences for all our employees. - Afterall, work should be your happy place! We focus on providing the best culture, tools, and support to our hospitals to allow the staff to focus on what they love most, caring for our animals. What else do we have to offer?
      • At Rarebreed, we provide employees in the veterinary profession with the best work experience by creating and fostering a great culture where you can thrive. We value you and offer a one-of-a-kind, flexible total compensation package that consists of the following:
      • Competitive base compensation plus bonus incentive
      • Competitive medical, dental, and vision insurance coverage
      • 401K with 100% company match of up to 3%, and a 50% match for the 4th and 5th%
      • Generous paid time off to ensure a healthy work/life balance
      • Employee Referral Award Program
      • Company-paid life insurance and short-term disability, voluntary life insurance available
      • Medical and Dependent Care Flexible Spending Accounts
      • IDEXX diagnostic fees for personal pets covered
      • Personal pet care discounts
      • Access to Employee Assistance Programs
      • Continuing education time off and reimbursement
      • Free monthly wellness meetings focusing on stress & anxiety reduction and mindfulness
      • Free online group exercise classes, such as yoga and HIIT (High Energy Interval Training), twice a week, taught by certified trainers
      • Free quarterly financial wellness classes to provide guidance in areas such as student loan debt, budgeting, improving credit scores, mortgages, and refinancing. Employment will require the successful completion of references and background check. Rarebreed Veterinary Partners provides equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws. Learn more about our career opportunities at:

Keywords: Midcoast Animal Emergency Clinic, Detroit , Veterinary Client Service Representative, Sales , Warren, Michigan

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